The Fluotracking website is committed to making its digital services accessible in accordance with Article 47 of Law No. 2005-102 of 11 February 2005.
This accessibility statement applies to the website: www.fluotracking.com
Compliance status
The Fluotracking website is partially compliant with the General Accessibility Improvement Framework (RGAA 4.1), due to the non-compliances and exemptions listed below.
Test results
The accessibility audit was carried out in September 2025 on a sample of 13 mandatory pages. It shows an estimated average compliance rate of around 65%.
Audited pages
- Home page
- Contact page
- Accessibility page
- Help page
- Authentication page
- Legal notice page
- Sitemap page
- “About us” page
- Product page
- Tracer comparison page
- Cart
- Checkout
Technologies used
- HTML5
- CSS3
- JavaScript
- PrestaShop
Non-accessible content
The content listed below is not accessible for the following reasons:
- Decorative images are not ignored by screen readers
- No skip link to the main content area
- No
aria-liveon dynamic updates (cart, checkout steps) - No
autocompleteattribute on form fields - Use of HTML tags for presentation purposes (
<br />,<span>) - Some icons or emojis without a text alternative
Exemptions due to disproportionate burden
Some content or features come from third-party PrestaShop modules (payment, delivery tracking, advanced search engine) and cannot be made fully accessible without significant development work, which would represent a disproportionate burden given the resources available.
Improvements and contact
If you are unable to access a piece of content or a service, you can contact the website manager to be directed to an accessible alternative or to obtain the content in another format.
- 📧 Email: contact@fdspro.com
- 📞 Phone: 04 90 33 75 14
- 📨 Contact form: https://www.fluotracking.com/contact-us
Remedies
If you notice an accessibility issue preventing you from accessing content or a service on the website and you do not receive a satisfactory response after contacting us, you may contact the French Defender of Rights (Défenseur des droits):
- 📧 Online form
- 📞 Phone: 09 69 39 00 00
- 📍 Address: Défenseur des droits, 7 rue Saint-Florentin, 75409 Paris Cedex 08
Date of statement
This statement was issued on 04 September 2025, based on the content available on that date.
